JOIN THE AGED CARE COMPASS COMMUNITY

GET SKILLS, KNOWLEDGE AND SUPPORT TO HELP YOUR OLDER LOVED ONES. Join our waitlist for march 2025.

Our next launch is in March 2025. Limited places available. 

The Aged Care Compass Community is not like some courses that leave you to learn on your own. Or some courses that provide you with pre- recorded videos and no live interaction from your host. We're here supporting you in person for the duration of the course.

My goal is to build a supportive community of people navigating the care of their family members. And as you gain the skills and knowledge you need to understand Australia’s aged care system, I’ll be on hand to answer all your questions.

Our next membership launches in March 2025. Join the waitlist for registration now. Don't miss out on this opportunity. 

struggling to navigate the aged care system?


Looking after our loved ones as they get older is stressful.

After years of them looking after you, you’re now caring for them and steering them through the aged care system.

You’re walking a tightrope, balancing their desire for independence with the need to keep them safe.

There’s no shortage of information out there. But how do you find your way through all the websites, forms and documents?

How are you supposed to plot a course to match the needs of your loved one with what they’re entitled to?

Where are you supposed to find the time it takes to wade through all of the information?

And while you’re the one doing the research and making decisions, it seems everyone else in the family has an opinion.

But you don’t need to travel this path on your own.

With the Aged Care Compass Community, you’ll get the knowledge you need to navigate My Aged Care, with ease, and without wasting precious time.

More importantly, you’ll be part of a supportive, like-minded community.

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Expert training and independent support
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Current information as sector reforms are introduced
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Professional experienced facilitators
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Reliable resources that support your learning

Overwhelmed by too much information?

You're trying hard to find the best outcome for your parent or loved one. But there's just too much information from too many sources. How do you know if the information is up-to-date or even relevant to your family?

With the Aged Care Compass Community, we'll help you navigate the information and work out what's right for you and your parents or family member.

Exhausted by family tension conflict?


Working out how to support a parent or loved one as they age is hard.

Emotions are high for everyone.

It's even harder if you're the one that's expected to work out what's going on.

You're expected to reassure the rest of the family that you have everyone's best interests at heart.

We understand that.

We've helped more than two thousand families get the right information to make the best decision for their parents or loved one. You can trust us to be a reassuring, independent third party. We'll help you get the skills and knowledge you need to assist your family.

How it works

Getting your head around Australia's complex aged care system can be a bit of a nightmare. That's why we're inviting you into our community, to guide and support you along the way so you can get the right approvals at the right time. 

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Coral Wilkinson Director of See Me ACN

Decide it's for you and join

You or your older loved one, patient or client is over 65 and needs help at home.

You're confused about the information and don't know where to start. You want to support an older loved one, patient or client but you don't have the time to keep researching.

You want access to expert information, guidance and support. 

Watch for an email from us 

Look out for an email with your login details for the Aged Care Compass dashboard (check your spam folder just in case).

Note all the dates for the welcome session and Masterclasses. 

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Join in and meet us and your community members

Join us for the welcome call. We explain what the following 6 weeks will look like.

The first Masterclass begins the following day.

Get discounts and offers after completing the course

After the course concludes, you get a discounted rate on our services and any other Masterclasses for another 3 months.


What's included

  • 6 weeks of support
  • 6 live Masterclasses
  • A workbook for the Masterclasses
  • Downloadable resources to support ongoing learning


The 6 foundational Masterclasses

The 6 foundational Masterclasses cover "essential learning" which is fundamental to understanding how Australia's aged care system works. When you understand how the system works you have a better chance of knowing what to say and do, and when, to get the support you need at home.

Masterclass #2. Tuesday 8th Oct

Masterclass #3. Tuesday 15th Oct

Masterclass #4. Tuesday 22nd Oct

Masterclass #6. Tuesday 5th Nov

Be guided by empathetic hosts

Being carers for our own parents, we can honestly say we know what it's like.

Introductory welcome session

We get to meet each other and you'll learn how the membership works.

Essential Masterclass topics

Taking you through what you really need to know.


Ongoing support should you need it

If you have any questions at the end of the 6 weeks, we'll answer them.


Wondering if the Aged Care Compass is for you?

We’ve designed the Aged Care Compass membership to provide knowledge and support for:

  • People supporting ageing family members to understand the process of entry into and through the My Aged Care System.
  • Older people wanting to understand the system for themselves.
  • Families supporting older family members to stay at home.
  • Managers and coordinators of community groups who want to understand the system to educate their local community groups.
  • Financial advisors and legal practitioners who want to learn what in-home support is available before the move into residential accommodation.
  • Self-managed Home Care Package coordinators and care partners who want to better support their clients to maximise their in-home service provision.
  • Carer support groups who want to learn how the aged care system works to educate their own community.

The Aged Care Compass is not for everyone

If you're looking for:

  • basic support like domestic help or yard maintenance
  • someone to do the work of navigating the aged care system for you
  • somewhere to complain about the system or criticise the choices of others
  • somewhere to sell your own services

The Aged Care Compass Community is not for you

My Story

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Hi, I’m Coral and I’ve worked in the public health system as a registered nurse for over 30 years. That includes 9 years as an Aged Care Assessment Team (ACAT) assessor and delegate.

In 2017, my dad had progressed to the advanced stage of his dementia. In this last year of his life, he had 4 strokes and ended up in hospital each time.

Suddenly, I was on the other side of the system.

I realised how much needed to be done to help older people and their families navigate the aged care system.

We were able to access the right in-home care programs to bring Dad home, supplementing his home care package. This was despite so many in his treating team and allied health thinking it wasn’t possible.

I was lucky to have the skills and knowledge to get the right outcomes for my family.

The Royal Commission into Aged Care soon followed.

I realised I could do more, driving change from the outside and empowering consumers at the grassroots to get the outcomes they were entitled to.

In 2019, I launched See Me Aged Care Navigators to help older Australians and their families navigate the aged care system.

In 2024, I’m excited about launching the Aged Care Compass Community.

My goal is to help and train more people while building communities and connecting people to support each other.

I hope you’ll join us.


AS FEATURED BY THESE TRUSTED SOURCES

Recognised as Australia's leading aged care navigator, Coral has been featured as the aged care expert on SBS Insight program, for the episode Caring For Ageing Parents, interviewed on National radio programs and invited to contribute to trusted industry publications.

Praise for See Me ACN

Here's what my happy clients have said

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Helen NIchols

A natural carer, highly attentive to people’s needs and a great communicator

I live overseas, so working with Coral has been a fantastic way of supporting my elderly mum in QLD. Coral visited Mum to assess her needs and committed extra time to ensuring Mum received the best possible care package. We worked with Coral to navigate the aged care system and ensure Mum has daily support so she can continue to live at home.
I highly recommend Coral and her team at See Me for support and personal attention in working through the minefield of aged care packages, information and regulations in Australia.

Coral was a lifesaver and provided invaluable help.

After 2 years, I honestly was my at wits' end with the run around between My Aged Care and another service provider. Thanks to Coral, Mum now has a level 4 package and remains at home with her family, who are now equipped to support her care appropriately.

 

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Petrina
Cao-Kelly

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Brenda Masutti

Guided us through the maze that is Australia’s aged care system.

Coral empowered us with the right information and connected us to the right services. We would not have got there without her professionalism and care. Thank you, Coral and team. We felt safe and secure in her hands.

Explains the system in understandable language

I’ve been struggling with knowing what to do and which are the right decisions for my parents (both in their 90s) regarding their Home Care Packages. I can absolutely recommend Coral and the team and their support in lessening the stress of negotiating the Australian Aged Care system. Your advice has been invaluable.

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Janet Bayley

Over the past 5 years, we've supported more than 2000 people to get the right approvals for the right support at the right time.
Our clients consistently get ACAT approvals for the full range of in-home aged care programs, including Short-Term Restorative Care program and higher level home care packages.

We achieve this because we know the aged care system so well.

It is possible to get the support you need in a timely manner. This is what I'm going to teach you in my membership. 

Join me in my community and let me show you how to get the in-home support you or your older loved one is eligible for. 


My guarantee


We can’t make promises about the outcome you’ll get from the aged care system.

But I’m confident that at the end of your 6 weeks in the Aged Care Compass Community, you’ll have all the skills, knowledge and resources to navigate the My Aged Care system. There has never been a more important time to learn how the aged care system works, given the new assessment process and merging of the Aged Care Assessment Teams and Regional Assessment Service to become one new workforce has begun. The better you understand our aged care system, the more likely you'll enter and move through it with greater ease, in a more timely manner and receive the approvals for the support you're eligible for.

Your investment


You might wonder why you’d pay for information that’s available free on the internet.

The reality is, there’s so much out there, most people struggle to find the right information. And even if they can find it, they’re unsure what the next steps are.

Working out who to contact, when to contact them and what you need to say, can waste so much time.

Instead you can invest in our knowledge and expertise. We’ll efficiently guide you through the system, giving you back time to spend with your family. 

The Aged Care Compass Community offers an affordable alternative to my “done for you” service. This is especially useful for people who may need to support multiple family members to navigate the system in the years ahead. And with $14,082.88 in funding  available with the Short-Term Restorative Care program and up to $61,440.45 for a home care package available, getting into the system now will ensure your loved one has every chance of remaining at home longer.

  • Welcome Call
  • 6 foundational Masterclasses
  • A detailed workbook to accompany the classes 
  • Downloadable resources 
  • Discounts on our services and products 

$597 AUD 

Payment Plans Available
4 interest free payments of $149.25 available via checkout

Frequently Asked Questions

Here are some answers to common questions about the Aged Care Compass Community.

CAN YOU PROVIDE ME WITH A TAILORED PLAN?

No. This program is about giving you the skills and knowledge to navigate the system yourself. I offer a tailored plan, as a separate, premium service.

DO YOU SUPPORT PEOPLE OUTSIDE AUSTRALIA?

This program is only about the Australian aged care system. But if you’re outside Australia and trying to support a loved one in Australia, you can definitely join.

DO I NEED ANY PRIOR KNOWLEDGE?

No. We begin with the starting point, being My Aged Care and take you through the sequence of assessments, approvals and what to do if your needs increase so your learning flows and informs the next class topic.

CAN I GET A REFUND?

If you attend the introductory session and haven’t gained any value from it (or don’t think the program is for you), I’ll happily refund your payment.

You must request any refund within 7 days of the program starting.

We do not provide any refunds after the first 7 days, and we do not provide pro rata refunds for cancelled accounts.

ARE MASTERCLASSES RECORDED?

Yes. We record all classes, including the welcome call. We save these to a member only section of the See Me Aged Care Navigators website.

IS THIS ONLY FOR PEOPLE SUPPORTING A FAMILY MEMBER OR CAN I JOIN TO MANAGE MY OWN SITUATION?

The program is suitable for anyone navigating the Australian My Aged Care system. We’ve worked with family members and with people wanting to understand how to make the best of their own situation.

WHY SHOULD I PAY FOR INFORMATION I CAN FIND ON THE INTERNET?

While information about the My Aged Care system is available online for free, most people struggle to find the right information. And even if they can find it, they’re not sure what their next steps should be. The Aged Care Compass is a cost-effective alternative to our premium “done for you” service. This is especially useful for people who may need to help multiple family members navigate the system in the years ahead.

So are you ready to join us?

Understanding the aged care system can seem overwhelming.

And it can be a time-consuming process.

But by taking this first step and joining our Aged Care Compass membership, you’ll have the skills and knowledge to support your family when they really need it most.

We will be closed from December 13th 2024 to January 13th 2025. 

wishing you and your Family a wonderful festive season